Frequently Asked Questions
Everything you need to know about our home decor and backdrop collections.
What materials are used for Aperturee backdrops and home textiles?
We primarily use high-quality, seamless microfiber and professional-grade polyester fabrics. These materials are durable, wrinkle-resistant, and machine washable, ensuring long-lasting beauty for your home or studio.
How long does shipping take for my order?
Standard shipping typically takes 7-12 business days, while expedited options are available for delivery within 3-5 business days. Please note that custom-made items require an additional 2-3 days for production.
Can I request a custom design or size?
Yes, we specialize in customization. You can upload your own images or request specific dimensions through our Custom Order page. Our design team will work with you to ensure the final product meets your vision.
What is your return and exchange policy?
We offer a 30-day return policy for standard items in their original condition. Please note that custom-printed products are non-returnable unless there is a manufacturing defect or shipping damage.
How do I remove wrinkles from my fabric backdrop?
Since our products are made of premium fabric, wrinkles can be easily removed using a steam iron on low heat or by tossing the item in a dryer on a gentle cycle with a damp cloth.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.